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Terms and Conditions

Please read these terms carefully before using our website or purchasing our products.

Last updated: January 2025

Welcome to Leo&Ella. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our store. By accessing this website and/or placing an order, you accept these terms and conditions in full.

1Definitions

"Company", "we", "our", or "us" refers to Leo&Ella.

"Customer", "you", or "your" refers to the person accessing this website and accepting these terms.

"Products" refers to the items offered for sale on our website.

"Website" refers to the Leo&Ella website.

2Orders and Payment

When you place an order through our website, you are making an offer to purchase products. All orders are subject to acceptance and availability. We reserve the right to refuse any order.

  • Prices are displayed in the applicable currency and include VAT where applicable
  • We accept major credit cards, debit cards, and other payment methods as displayed at checkout
  • Payment is processed at the time of order placement
  • You agree to provide current, complete, and accurate purchase and account information

3Shipping and Delivery

We aim to dispatch orders within the timeframe specified at checkout. Delivery times are estimates and not guaranteed.

  • Risk of loss and title for products pass to you upon delivery
  • We are not responsible for delays caused by customs or shipping carriers
  • Please ensure your delivery address is correct at the time of ordering

4Returns and Refunds

We want you to be completely satisfied with your purchase. Please refer to our Refund Policy for detailed information about returns and refunds.

5Product Information

We make every effort to display our products accurately. However, we do not guarantee that product descriptions, images, or other content is accurate, complete, or error-free.

  • Colors may vary slightly due to monitor settings
  • We reserve the right to correct any errors and to change or update information at any time
  • Products are subject to availability

6Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Leo&Ella and is protected by intellectual property laws.

  • You may not reproduce, distribute, or use our content without written permission
  • Our trademarks may not be used without our prior written consent

7User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your account
  • You agree to accept responsibility for all activities under your account
  • You must notify us immediately of any unauthorized use
  • We reserve the right to terminate accounts at our discretion

8Limitation of Liability

To the fullest extent permitted by law, Leo&Ella shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

9Indemnification

You agree to indemnify and hold harmless Leo&Ella and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the website or violation of these terms.

10Governing Law

These terms and conditions are governed by and construed in accordance with applicable laws. Any disputes shall be subject to the exclusive jurisdiction of the courts in our operating jurisdiction.

11Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any modified terms.

Questions?

If you have any questions about these Terms and Conditions, please contact us at hello@leoella.com